Need affordable & reliable IT support
for your business? We can help.

Prime IT Systems is a leader in providing IT support services, computer network support and network consulting services for integrated networks to the greater Sacramento, California area. Our IT support and consulting services can aid in all aspects of your network ranging from strategic network planning to full network installation and network security. We offer full turn-key network services including design, implementation, project management, admin training and 24‑7 help desk support. Our certified networking engineers have real-world experience with large‑scale deployments assisting you to overcome nagging network performance problems through advanced network analysis and troubleshooting.


For immediate support with a technical issue or inquire about new services, please contact us at (916) 461-4357

Telephone Support


Office Hours

Prime ITS’ Regular Business Hours are Monday – Friday 7am to 6pm

We are closed on all major US holidays. Emergency after hours support is available by calling our support line or email

Email Support

If you have a support request please email us at:

Please note that this mailbox is only for support requests and is only monitored during regular business hours.

Remote Assistance

If you have been asked by one of our technicians, please visit the following link to join our remote session:

If you are an existing client please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after hours support for existing clients. Many after hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot be addressed the following business day Prime IT Systems is here for you.

Need immediate network or server support?
Please call 916-461-4357 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.